Glossary
A glossary of acronyms, jargon, and useful terms for platform users
Work Environment Act
The Occupational Safety and Health Act establishes employers’ obligations to proactively and systematically prevent occupational illnesses and accidents, and to ensure a safe and healthy work environment for all employees.
The term "work environment" refers to all conditions and factors that may affect employees' well-being, including technical, organizational, social, and physical aspects.
Anonymity
Most features in Hartic are completely anonymous, which means that users cannot track how others have responded to, for example, a Pulse survey or an eNPS survey, regardless of their role in the system.
This ensures privacy and security for all users.
Artificial Intelligence (AI)
AI, or artificial intelligence, is a technology in which computers or machines are programmed to mimic human intelligence and behavior.
This means that computers can learn, reason, solve problems, or interpret information, often based on large amounts of data.
Benchmark
Benchmarking is a method for measuring and comparing performance, processes, or results against industry standards or best practices in a specific field.
It is used to identify strengths and weaknesses, as well as to identify opportunities for improvement. By comparing their own results with those of others, organizations can set realistic goals and strategies to increase their efficiency and competitiveness.
Library
Hartic contains a wealth of scientifically grounded questions and statements that form the basis for your measurements. We call this our library.
You have access to the library and can customize your Pulse surveys suit your organization and group.
Boarding procedures
Processes designed to ensure the best possible employee experience within a company. These may include, for example, the initial period with the employer (onboarding) and the end of employment (offboarding).
Content Hub
Our knowledge base, where both new customers and existing users can access useful information to further improve their workplace safety efforts and harness the power of Hartic.
Customer Success Manager
As a Hartic customer, you’ll work with a Customer Success Manager. They’ll be your point of contact here at Hartic, ensuring you have everything you need to succeed in your work.
Dashboard
These are dashboards in Hartic that provide you with different views of your business, tailored to the plan and features you use. They offer an overview of key data and insights that help you easily monitor and analyze your business.
eNPS
The acronym stands for Employee Net Promoter Score and is a key performance indicator that measures whether an organization’s employees would recommend their employer to a friend or acquaintance.
GDPR
The GDPR is an EU regulation that took effect in 2018 and governs how personal data is to be handled and protected. The law gives individuals greater control over their personal data and requires companies and organizations to process data responsibly and transparently. This includes rights such as the right to access one’s data, the right to be forgotten, and the requirement for companies to report data breaches.
We continuously ensure that both personal data and business information are stored in accordance with the GDPR. For more information, please see our Terms and Conditions and Privacy Policy.
Employee Survey
An employee survey is a systematic method for gathering feedback and opinions from employees regarding various aspects of the work environment, corporate culture, and leadership. The purpose is to gain insights into employee satisfaction, engagement, and motivation, as well as to identify areas for improvement.
The results of an employee survey can be used to inform decisions regarding human resources policies, workplace safety measures, and strategies to improve employee well-being and performance within the organization.
An employee survey traditionally involves a fairly significant administrative effort.
Notifications
Notifications are messages you receive in real time through the system and via email to inform you of events that require your attention.
Onboarding
Onboarding is the process of introducing and integrating new employees into an organization. It involves providing them with the information, tools, and support they need to quickly and effectively get started with their job responsibilities. A well-structured onboarding process can include everything from practical details, such as setting up a workspace and providing technical equipment, to introducing the company’s culture, values, and work methods.
Onboarding is crucial for giving new employees a positive start, reducing uncertainty, and fostering long-term success. By ensuring that employees understand their role and how they can contribute to the organization’s goals, onboarding can also boost engagement and improve retention.
Pulse survey
A shorter survey, often consisting of 5 to 10 questions or statements, that does not take much time to complete.
Survey templates
Pulse survey templates pre-designed surveys that help you collect valid data from your employees.
Hartic offers smart Pulse surveys designed to provide insights into your organization, and the system comes equipped with all the templates you need to respond effectively and take appropriate action.
Systematic Work Environment Management (SAM)
A systematic approach to workplace safety involves assessing, implementing, and monitoring operations to prevent accidents and protect health.
Employers are required to systematically plan, manage, and monitor their operations to ensure that the work environment meets the prescribed requirements.
Well-being
Gauge your employees’ mood with a simple question: “How are things going right now?”
This is a feature in Hartic that promotes close communication between managers and employees. It is not anonymous.