Glossary
An archive of acronyms, terminology, and useful concepts for users of the platform
Work Environment Act
The Work Environment Act establishes the obligations of employers to proactively and systematically prevent ill health and accidents at work, while ensuring a safe and healthy work environment for all employees.
The concept of the work environment includes all conditions and factors that may affect employees’ well-being, including technical, organizational, social, and physical aspects.
Anonymity
Most features in Hartic are fully anonymous, meaning that users cannot trace how another person has responded to, for example, a pulse survey or an eNPS survey, regardless of their role in the system.
This ensures privacy and security for all users.
Artificial Intelligence (AI)
AI, or Artificial Intelligence, refers to technology in which computers or machines are designed to simulate aspects of human intelligence and behavior.
This can include the ability to learn, reason, solve problems, or interpret information, often based on large volumes of data.
Benchmark
Benchmarking is a method used to measure and compare performance, processes, or results against industry standards or best practices within a particular field.
It is used to identify strengths and weaknesses and to discover opportunities for improvement. By comparing their own results with those of others, organizations can establish realistic goals and strategies to improve efficiency and competitiveness.
Library
Hartic contains a large number of research-based questions and statements that form the foundation of your measurements. We refer to this as our library.
You have access to the library and can optimize your pulse surveys to suit your organization and team.
Boarding Processes
Processes designed to support the employee journey within an organization. This may include the initial phase of employment (onboarding) as well as the final stage of employment (offboarding).
Content Hub
Our knowledge hub where both new customers and existing users can access valuable information to succeed in their work environment initiatives and benefit from the capabilities of Hartic.
Customer Success Manager
As a Hartic customer, you work together with a Customer Success Manager. This is your main contact person who ensures that you have what you need to succeed in your work with the platform.
Dashboard
Dashboards are views within Hartic that provide different perspectives of your organization, depending on the plan and features you use. They present key data and insights that help you monitor and analyze your organization in a clear and structured way.
eNPS
The abbreviation stands for Employee Net Promoter Score and is a key metric that indicates whether employees would recommend their employer to a friend or acquaintance.
GDPR
GDPR is an EU regulation that came into force in 2018 and governs how personal data must be handled and protected.
The regulation gives individuals greater control over their personal data and requires companies and organizations to process information responsibly and transparently. This includes rights such as access to personal data, the right to be forgotten, and obligations for organizations to report data breaches.
We continuously ensure that both personal data and business information are stored in compliance with GDPR. For more information, please refer to our Terms and Conditions and Privacy Policy.
Employee Survey
An employee survey is a systematic method for collecting feedback and opinions from employees regarding different aspects of the work environment, company culture, and leadership.
The purpose is to gain insight into employee satisfaction, engagement, and motivation, while identifying areas for improvement.
The results of an employee survey can be used to inform decisions regarding HR policies, workplace initiatives, and strategies to strengthen employee well-being and performance within the organization.
Traditionally, employee surveys are relatively large and administratively demanding.
Notifications
Notifications are messages you receive in real time through the system and by email to inform you about events that require your attention.
Onboarding
Onboarding is the process through which new employees are introduced to and integrated within an organization. It involves providing them with the information, tools, and support they need to begin their work effectively.
A well-structured onboarding process may include practical arrangements such as workplace setup and technical equipment, as well as introducing the organization’s culture, values, and working methods.
Onboarding plays an important role in creating a positive start for new employees, reducing uncertainty, and supporting long-term success. By ensuring that employees understand their role and how they contribute to the organization’s goals, onboarding can also strengthen engagement and improve retention.
Pulse
A shorter form of survey, often consisting of approximately 5 to 10 questions or statements, designed to be quick and easy to answer.
Pulse Templates
Pulse templates are ready-made surveys that help you collect reliable data from employees.
Hartic includes a set of structured pulse surveys designed to generate insights about the organization, and the system provides all the templates needed to support informed decisions and appropriate actions.
Systematic Work Environment Management (SAM)
Systematic work environment management involves examining, implementing, and following up on workplace conditions in order to prevent accidents and work-related ill health.
Employers are required to systematically plan, direct, and monitor their operations to ensure that the work environment meets established requirements.
Well-being
Measure how employees are feeling with a simple question: “How are you feeling right now?”
This is a feature in Hartic that supports continuous dialogue between managers and employees. The function is not anonymous.